Analytics - Char Documentation

Scope

This is a code-derived inventory of what Char sends to PostHog across:

apps/web (browser events)
apps/desktop + plugins/analytics (desktop events)
apps/api + proxy/subscription crates (server-side events)

Collection paths

Web (`apps/web`)

PostHog is initialized in apps/web/src/providers/posthog.tsx only when:
- VITE_POSTHOG_API_KEY is set
- build is not dev (!import.meta.env.DEV)
Enabled options:
- autocapture: true
- capture_pageview: true

Desktop (`apps/desktop` + `plugins/analytics`)

Frontend calls analyticsCommands.event, analyticsCommands.setProperties, and analyticsCommands.identify.
Rust plugin forwards to hypr_analytics::AnalyticsClient in plugins/analytics/src/ext.rs.
Distinct ID for desktop telemetry is hypr_host::fingerprint() (hashed machine UID).

API/server (`apps/api` + crates)

API builds a PostHog client in production in apps/api/src/main.rs.
Request middleware maps x-device-fingerprint and auth user ID into request extensions in apps/api/src/auth.rs.
LLM/STT/trial analytics emit from backend crates (details below).

Identity and distinct IDs

Surface	Distinct ID	Identify behavior
Desktop custom events	Machine fingerprint (`hypr_host::fingerprint()`)	`identify(userId, payload)` sends PostHog `$identify` with `$anon_distinct_id` = machine fingerprint.
Web custom/autocapture events	PostHog browser distinct ID	Auth callback calls `posthog.identify(userId, { email })`.
API `$ai_generation`	`x-device-fingerprint` if present, else `generation_id`	Optional `user_id` also included as event property.
API `$stt_request`	`x-device-fingerprint` if present, else random UUID	Optional `user_id` also included as event property.
API trial events	`x-device-fingerprint` if present (desktop), else authenticated `user_id`	`user_id` is included as an event property when distinct ID is fingerprint. No separate `$identify` call here.

Automatic desktop event enrichment

Every desktop event(...) call is enriched in plugins/analytics/src/ext.rs with:

Property	Value
`app_version`	`env!("APP_VERSION")`
`app_identifier`	Tauri app identifier
`git_hash`	`tauri_plugin_misc::get_git_hash()`
`bundle_id`	Tauri app identifier
`$set.app_version`	user property update on each event

This enrichment applies to desktop frontend events and Rust plugin event_fire_and_forget events (for example notification/window events).

Event catalog

Web custom events

Event	Properties	Source
`hero_section_viewed`	`timestamp`	`apps/web/src/routes/_view/index.tsx`
`download_clicked`	Homepage: `platform`, `timestamp`	`apps/web/src/components/download-button.tsx`
`download_clicked`	Download page: `platform`, `spec`, `source` (`"download_page"`)	`apps/web/src/routes/_view/download/index.tsx`
`reminder_requested`	`platform`, `timestamp`, `email`	`apps/web/src/routes/_view/index.tsx`
`os_waitlist_joined`	`platform`, `timestamp`, `email`	`apps/web/src/routes/_view/index.tsx`

Notes:

PostHog autocapture and pageview are also on (production only), so PostHog default browser events are collected in addition to the custom events above.
Web auth callback calls identify(userId, { email }) in apps/web/src/routes/_view/callback/auth.tsx.

Desktop product events

Event	Properties	Source
`show_main_window`	none (plus auto-enriched desktop props)	`plugins/windows/src/ext.rs`
`onboarding_step_viewed`	`step`, `platform`	`apps/desktop/src/onboarding/index.tsx`
`onboarding_completed`	none	`apps/desktop/src/onboarding/final.tsx`
`user_signed_in`	none	`apps/desktop/src/auth/context.tsx`
`trial_flow_client_error`	`properties.error` (nested object)	`apps/desktop/src/onboarding/account/trial.tsx`
`trial_flow_skipped`	`properties.reason` (`already_pro` or `already_trialing`)	`apps/desktop/src/onboarding/account/trial.tsx`
`data_imported`	`source`	`apps/desktop/src/settings/data/index.tsx`
`note_created`	`has_event_id`	`apps/desktop/src/store/tinybase/store/sessions.ts`, `apps/desktop/src/shared/main/useNewNote.ts`
`file_uploaded`	Audio: `file_type = "audio"`; Transcript: `file_type = "transcript"`, `token_count`	`apps/desktop/src/session/components/floating/options-menu.tsx`
`session_started`	`has_calendar_event`, `stt_provider`, `stt_model`	`apps/desktop/src/stt/useStartListening.ts`
`tab_opened`	`view`	`apps/desktop/src/store/zustand/tabs/basic.ts`
`search_performed`	none	`apps/desktop/src/search/contexts/ui.tsx`
`note_edited`	`has_content` (currently emitted as `true`)	`apps/desktop/src/session/components/note-input/raw.tsx`
`note_enhanced`	Variant A: `is_auto`; Variant B: `is_auto`, `llm_provider`, `llm_model`, `template_id`	`apps/desktop/src/session/components/note-input/header.tsx`, `apps/desktop/src/services/enhancer/index.ts`
`message_sent`	none	`apps/desktop/src/chat/components/input/hooks.ts`
`session_exported`	Modal export: `format`, `include_summary`, `include_transcript`	`apps/desktop/src/session/components/outer-header/overflow/export-modal.tsx`
`session_exported`	PDF export: `format = "pdf"`, `view_type`, `has_transcript`, `has_enhanced`, `has_memo`	`apps/desktop/src/session/components/outer-header/overflow/export-pdf.tsx`
`session_exported`	Transcript export: `format = "vtt"`, `word_count`	`apps/desktop/src/session/components/outer-header/overflow/export-transcript.tsx`
`session_deleted`	`includes_recording` (currently always `true`)	`apps/desktop/src/session/components/outer-header/overflow/delete.tsx`
`settings_changed`	`autostart`, `notification_detect`, `save_recordings`, `telemetry_consent`	`apps/desktop/src/settings/general/index.tsx`
`ai_provider_configured`	`provider`	`apps/desktop/src/settings/ai/shared/index.tsx`
`upgrade_clicked`	`plan` (`"pro"`)	`apps/desktop/src/settings/general/account.tsx`
`user_signed_out`	none	`apps/desktop/src/settings/general/account.tsx`

Desktop notification events

Event	Properties	Source
`collapsed_confirm`	none	`plugins/notification/src/handler.rs`
`expanded_accept`	none	`plugins/notification/src/handler.rs`
`dismiss`	none	`plugins/notification/src/handler.rs`
`collapsed_timeout`	none	`plugins/notification/src/handler.rs`
`option_selected`	none	`plugins/notification/src/handler.rs`

API/server events

Event	Properties	Source
`$stt_request`	`$stt_provider`, `$stt_duration`, optional `user_id`	`crates/transcribe-proxy/src/analytics.rs`
`$ai_generation`	`$ai_provider`, `$ai_model`, `$ai_input_tokens`, `$ai_output_tokens`, `$ai_latency`, `$ai_trace_id`, `$ai_http_status`, `$ai_base_url`, optional `$ai_total_cost_usd`, optional `user_id`	`crates/llm-proxy/src/analytics.rs`
`trial_started`	`plan`, `source` (`desktop` or `web`)	`crates/api-subscription/src/trial.rs`, `crates/api-subscription/src/routes/billing.rs`
`trial_skipped`	`reason = "not_eligible"`, `source`	`crates/api-subscription/src/trial.rs`, `crates/api-subscription/src/routes/billing.rs`
`trial_failed`	`reason` (`stripe_error`, `customer_error`, `rpc_error`), `source`	`crates/api-subscription/src/trial.rs`, `crates/api-subscription/src/routes/billing.rs`

User journey tracking

The current product telemetry for the common activation journey is:

Journey step	Primary event(s)	Current coverage
1. Visitor downloads from website	`download_clicked`	Tracked on homepage and download page variants.
2. Installs app from DMG	none	No explicit install-complete event today.
3. Opens app	`show_main_window`	Tracked when the main window is shown.
4. Signs up/signs in	`user_signed_in` + desktop `$identify`	Tracked from desktop auth state changes.
5. Completes onboarding	`onboarding_step_viewed`, `onboarding_completed`	Step-level and completion coverage exists.
6a. Creates a note	`note_created`	Tracked for both empty and event-backed notes.
6b. Transcribes a meeting	`session_started`, `$stt_request`	UI intent (`session_started`) + server usage (`$stt_request`).
6c. Generates a summary	`note_enhanced`, `$ai_generation`	UI intent (`note_enhanced`) + server model usage (`$ai_generation`).

Notes:

Step 2 (install) is currently inferred from first app-open behavior (show_main_window), not directly measured.
For transcription/summarization, server telemetry ($stt_request, $ai_generation) is the stronger "actual work happened" signal.
Desktop event stitching relies on machine fingerprint distinct IDs plus desktop identify(...) during auth.

Suggested funnel definitions

Use this sequence for a practical activation funnel:

download_clicked
show_main_window
user_signed_in
onboarding_completed
note_created
$stt_request (optionally duration threshold, e.g. >= 300s)
note_enhanced (or $ai_generation)

User property catalog

PostHog user properties are set via $set, $set_once, and $identify payloads.

Property	How it is set	Source
`email`	`identify(..., { email })` (desktop and web)	`apps/desktop/src/auth/context.tsx`, `apps/web/src/routes/_view/callback/auth.tsx`
`account_created_date`	`identify(..., { set: { ... } })`	`apps/desktop/src/auth/context.tsx`
`is_signed_up`	`true` on sign-in identify, `false` on sign-out `setProperties`	`apps/desktop/src/auth/context.tsx`, `apps/desktop/src/settings/general/account.tsx`
`platform`	`identify(..., set.platform)`	`apps/desktop/src/auth/context.tsx`
`os_version`	`identify(..., set.os_version)`	`apps/desktop/src/auth/context.tsx`
`app_version`	`identify(..., set.app_version)` and per-event `$set.app_version` enrichment	`apps/desktop/src/auth/context.tsx`, `plugins/analytics/src/ext.rs`
`telemetry_opt_out`	`setProperties({ set: { telemetry_opt_out } })`	`apps/desktop/src/settings/general/index.tsx`
`has_configured_ai`	`setProperties({ set: { has_configured_ai: true } })`	`apps/desktop/src/settings/ai/shared/index.tsx`
`spoken_languages`	settings persister `setProperties`	`apps/desktop/src/store/tinybase/persister/settings/persister.ts`
`current_stt_provider`	settings persister `setProperties`	`apps/desktop/src/store/tinybase/persister/settings/persister.ts`
`current_stt_model`	settings persister `setProperties`	`apps/desktop/src/store/tinybase/persister/settings/persister.ts`
`current_llm_provider`	settings persister `setProperties`	`apps/desktop/src/store/tinybase/persister/settings/persister.ts`
`current_llm_model`	settings persister `setProperties`	`apps/desktop/src/store/tinybase/persister/settings/persister.ts`
`plan`	server `set_properties` on successful trial start	`crates/api-subscription/src/trial.rs`
`trial_end_date`	server `set_properties` on successful trial start (`UTC now + 14 days`)	`crates/api-subscription/src/trial.rs`

Telemetry controls and environment behavior

Desktop opt-out:
- telemetry_consent config side effect calls analyticsCommands.setDisabled(!value).
- When disabled, desktop plugin drops event, setProperties, and identify calls.
- Source: apps/desktop/src/shared/config/registry.ts, plugins/analytics/src/ext.rs.
Desktop PostHog initialization:
- Release builds require POSTHOG_API_KEY at compile time.
- Debug builds use option_env!("POSTHOG_API_KEY"); if missing, events are not sent to PostHog (they only hit local tracing fallback).
- Source: plugins/analytics/src/lib.rs, crates/analytics/src/lib.rs.
Web:
- PostHog is not initialized in dev mode.
- Source: apps/web/src/providers/posthog.tsx.
API:
- PostHog client is active only in non-debug builds (production requires POSTHOG_API_KEY).
- Source: apps/api/src/main.rs.
Note on scope:
- Desktop telemetry_consent only controls the desktop plugin path. No code path currently applies that toggle to server-side $stt_request / $ai_generation / trial events.

Feature flags

Feature flag checks are wired through PostHog capability in hypr_analytics, but current desktop feature strategy is hardcoded:

Feature::Chat => FlagStrategy::Hardcoded(true)
Source: plugins/flag/src/feature.rs.

If a feature uses FlagStrategy::Posthog(key), the check resolves via is_feature_enabled(flag_key, distinct_id) with desktop machine fingerprint as distinct ID.

How to update this document

Search for all emitters:
- analyticsCommands.event(
- analyticsCommands.setProperties(
- analyticsCommands.identify(
- AnalyticsPayload::builder("...)`
- posthog.capture( / posthog.identify(
Verify payload keys at each callsite (watch for nested objects like properties: {...}).
Re-run this inventory after any analytics refactor in plugins/analytics, crates/analytics, crates/llm-proxy, crates/transcribe-proxy, or crates/api-subscription.