Cookie Policy

Last updated: March 3, 2026

1. What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

2. How We Use Cookies

Char uses cookies and similar tracking technologies to enhance your experience and analyze usage.

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are necessary for the Service to function properly. They enable core functionality such as security, network management, and accessibility.

Authentication: Keep you logged in as you navigate the Service
Security: Protect against fraudulent activity and enhance security
Session Management: Remember your preferences during a session

3.2 Analytics Cookies

These cookies help us understand how visitors interact with the Service by collecting and reporting information anonymously.

Usage Data: Pages visited, time spent, and navigation patterns
Performance Monitoring: Load times and technical performance
Error Tracking: Identify and fix technical issues

3.3 Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.

User Preferences: Theme, language, and display settings
Personalization: Customized content and recommendations

3.4 Marketing Cookies

We do not currently use third-party advertising or retargeting cookies on Char-owned properties.

If this changes, we will update this policy before enabling such tracking.

4. Third-Party Cookies

We may allow trusted third parties to place cookies on your device. These third parties include:

Analytics Providers: PostHog, Outlit
Authentication & Account Services: Supabase
Security & Infrastructure Providers: Cloudflare, Netlify
Payment Processors: Stripe (when using checkout/billing flows)

5.1 Session Cookies

Temporary cookies that are deleted when you close your browser.

5.2 Persistent Cookies

Cookies that remain on your device for a set period or until you delete them. These help us remember you when you return to the Service.

6.1 Browser Settings

Most browsers allow you to control cookies through their settings. You can set your browser to:

Block all cookies
Allow only first-party cookies
Delete cookies when you close your browser
Notify you when a cookie is being set

6.2 Opt-Out Options

You can opt out of certain cookie-based tracking:

Browser controls: Block or clear cookies/local storage from your browser settings.
Analytics providers: Block analytics domains in your browser or content blocker settings (for example, PostHog/Outlit domains).
Desktop app telemetry: Use the Share usage data toggle in desktop settings (desktop telemetry is not cookie-based).